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Managed IT Services for Law Firms

Working in the legal field, you’re frequently under immense pressure. You have deadlines to meet and face demands from partners, clients, and peers alike. You’re always competing with other firms in the greater Philadelphia area to attract top talent. You handle privileged client data, which means maintaining HIPAA compliance. And you just don’t have the time or space to manage technology or troubleshoot when things go wrong—which is why you need first-rate managed IT services for law firms. 

Managed IT Service Benefits: Fast Service & Positive Results

As more and more work happens digitally and in the cloud, we provide support to secure sensitive files, keep your solutions running, and use your IT infrastructure to help you elevate your processes. 

We’ve fine-tuned our IT help desk services to maximize your potential. When every billable minute counts, our help desk works quickly and efficiently. We can be your all-in-one solution to outsource your IT and security needs so you can focus on your core operations. 

You benefit from:

  • Quick Support: We understand your time is money. That’s why we immediately step up to fix issues and address your concerns—usually in just a few minutes.

  • Friendly Experts: Our help desk is run by Level II Engineers. You get a direct line to a qualified expert every time you call. There’s no phone menu or answering services—the first person you speak to is one of our engineers.

  • Consistent On-Site Service: When an issue requires an on-site visit, the engineer who supported you on the phone is the same person who arrives to help.

  • Years of Experience: The Level II Engineers that run our help desk have an average tenure of 3+ years, which equals simple resolutions for you, often right over the phone.

  • Industry Knowledge: We’re well-versed in the specific needs of the legal industry, which means we can elevate your operations and foster regulatory compliance.

  • Less Downtime: You get a rapid response from our team when things go wrong, which translates into increased productivity and happier clients.

  • Simple Transfers: You deserve fast, reliable, personalized support. We make it easy to switch from your existing provider to get the service you need to excel.

At Christo IT Services we proactively monitor every area of your network to anticipate issues and prevent them from happening in the first place. We also provide premier IT consulting services around the clock to solve any issues you may encounter.

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Christo IT Managed IT Services for Law Firms Services Page-655x251px

What We Do: Service Offerings

Christo IT’s managed IT services for law firms are designed to help you conquer your IT needs, including implementing cybersecurity solutions and emerging technologies—all to free up your busy firm, keep you from having to tackle your technology needs alone, and avoid having to hire a full-time IT staffer. 

Technological support remains mission-critical for all law firms. We are very pleased with Christo as a business partner. Crisp responsiveness is the norm; our operations and IT-based inquiries are handled swiftly and well. With Christo’s support, my firm meets these stringent client security mandates related to information security, data back-up, incident response plans, and privacy.
Bob H.
Managing Partner

Our IT services for law firms include:

  • Desktop Support: In-person and remote support for Macs, crashed laptops, failed updates, slow responses to security events, and more to get you back up and running.

  • Data Backup Solutions: Avoid losing critical or sensitive data with local, cloud-based, and digital backups that meet compliance and governance regulations.

  • Server Support: Security- and maintenance-based help to keep your servers going, plus round-the-clock monitoring, threat response, and guidance to elevate your operations.

  • Cloud Computing: Store data in the cloud and access it from anywhere, with the added benefit of ongoing expertise to keep data accessible and secure.

  • Email & Spam Protection: We’ll keep your accounts secure and prevent phishing, malware, and ransomware, and even bolster compliance to give you peace of mind.

  • IT Project Management: Keep the pieces of your infrastructure flowing seamlessly and finish projects on time. Plus, let us handle integrations, software updates, and version changes and manage your system as a whole so nothing slips through the cracks.

  • Network Security: Protect sensitive and private client information and prevent damaging, costly data breaches that can significantly impact the legal field.

  • Disaster Recovery Planning: We’ll engineer a plan to recover your digital infrastructure to manage stressful situations like human error, natural disasters, and cyberattacks.

  • VoIP & Phone Solutions: Combine phone, data, and video into an affordable, secure, convenient communication platform with Voice over Internet Protocol solutions.

  • Virtualization: Access your information anytime, anywhere with a system that benefits your whole firm and saves you time, money, and storage in the process.

  • Hardware-as-a-Service: Invest in the updated equipment you need to upgrade your systems when you need to, with small, manageable payments and expert support.

  • Software-as-a-Service: Access the programs your firm needs remotely through the cloud on any computer or device with easy monthly payments.

  • Hosted Solutions: Eliminate costly overhead, streamline your IT, and ensure data security with flexible, affordable hosted solutions and server maintenance so you can increase productivity and revenue, reduce expenditures, and protect against disasters.

Why Law Firms Need Managed IT Services

Cybersecurity for legal firms is also more critical than ever. In 2022, 27 percent of legal professionals knew that their firm had experienced some sort of security breach, and another 25 percent had no idea that they had. You have to deal with this increase in instances of security threats. There are so many new security-based technologies on the market today–and so little time to research, implement, and manage them.

When things go wrong with your IT infrastructure, you face a cyberattack or data breach, or your systems fail, you lose out on billable revenue—and you likely miss deadlines and have to face unhappy clients, compliance violations, security-related malpractice suits, and a damaged reputation.

At Christo IT, we’ve spent years helping legal professionals and their teams thrive with managed IT services for law firms. During that time, we’ve gained a deep understanding of what makes your work unique, your industry priorities, and how we can help as your technology provider.

We get just how vital your billable time is. Lost time equals lost money; when technology fails, there’s no time to wait for effective solutions. Legal firms have cyber security needs specific to the industry, and you need dedicated IT services for law firms.

Anyone who is experiencing a problem can call our team directly – no gatekeepers, no phone menus – simply call and get direct expert support so you can get back to productivity.

If you submit a ticket – our team will reach out to you and begin working on it, typically within minutes.  If you prefer, you can call our team and get immediate assistance.

While we do not offer an uptime guarantee, our Service Level Agreement (SLA) is world-class and our resolution time is measured in minutes.

We work with a number of legal software products such as ProLaw, Clio, iManage, Worldox and NetDocuments, PCLaw and more.

We use 20+ layers of cybersecurity to actively monitor and protect against malicious intent and access.

We have a number of law firms of varying sizes that you can speak to as a reference.

hile we are always available to answer any questions, we typically meet with our clients 3-4 times per year to review your technology and update you on all aspects of your systems, including Risk Management, Asset Management, and more.

We were recently able to identify a malicious attacker attempting to gain access to a Partner’s mailbox, we recognized the attempt and thwarted it in under 4 minutes.

We are constantly evolving and improving our services.  Since we work in a flat rate billing system, we look for more efficient ways to better our service and customer experience.

Our Incident Response Team works with you to resolve the issue.  If this requires invoking your backup system, we work with your team to get everyone back up and running immediately.

We bill for our agreements 15 days before the start of the month.  Payment is due on the 1st of the month.

Yes – We scope what is required to accomplish the projects and invoice the hardware/software/etc. when procured.

Our frontline support is the best in the industry, manned by Level II and Level III Engineers who are well-versed and knowledgeable about your firm and have an average tenure at Christo IT for years.

We are Microsoft Gold Partners and are standardized on Office 365 across all of our clients.  We take care of the procurement and management of all of your O365 licensing, which will be invoiced along with Christo IT’s services each month.

IT Services for Law Firms in the Philadelphia Area

Effective IT solutions not only ensure seamless day-to-day operations but also play a crucial role in safeguarding sensitive client information. From secure data management and cloud integration to advanced cybersecurity measures, our tailored IT services for law firms in Philadelphia are designed to address the unique challenges of the legal sector.


Christo IT serves law firms in the city of Philadelphia and areas around the city:

  • Camden, NJ
  • Upper Darby Township, PA
  • Conshohocken, PA
  • Radnor, PA
  • Reading, PA
  • Gloucester, NJ
  • Cherry Hill, NJ

Plus many more surrounding cities and towns near you.

Our seasoned and friendly professionals specialize in providing the IT support you need when you need it the most. Experience the difference of working with a team that understands your unique needs and provides personalized support.

Worldox cropped-wd_logo-652x228-1
Clio logo
Christo IT is prompt with response to any issue. They are technology-smart and genuinely enjoy their work, you can tell. Their techs are fluent with the software/technology that we use most and coach each other to stay current.  I appreciate that when something stumps them (not often) they tell us they need to investigate it and then get back to us with the answer. Almost don’t want you to know how good they are!
Judy D.
Firm Administrator

Let’s Connect

At Christo IT, we’ve made it our entire mission to provide world-class managed IT services to busy professionals right here in Philadelphia. That means we stay up-to-date on the intricacies of maintaining a secure, effective IT infrastructure through unparalleled managed IT services for law firms. 

Let us help you maintain compliance, defend your system from cyber threats, and elevate your IT operations to make technology work for your firm. Conduct a cybersecurity checkup today to see where you stand.

Are you ready to learn more about how we can support your firm with top-tier managed IT services? Request a free consultation now!

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