Tom earned his Associates degree in 2000 from Allentown Business School. That same year, he started working for the largest public school district in Monroe County, Pocono Mountain School District. The school district encompassed 14 schools with over 3000 computers. Part of his duties there were the installation and upkeep of all student, teacher, and administrative computers. During his tenure there, Tom enrolled in post-graduate classes at New Horizons Learning Center, thereby augmenting his A+ and Net+ certifications by earning his Microsoft Certified Systems Engineer (MCSE) certification. Tom’s certifications, as well as his 8 years of experience with the Pocono Mountain School District prepared him well for his next position at another Managed Services Provider in Northeast PA. To date, Tom has over 13 years of experience in the field; and continues to provide a wide variety of technical support to varied types of clients throughout Northeast and Southeast Pennsylvania.